Organisational Culture in the Hospitality Industry

Introduction Organizational culture is the study of attitudes, behaviours, values and belief system of employees in an organisation. It highlights our perception of the business entity and employees are expected to adapt to the work culture. Organisations emphasises on culture as it depends on it for growth and success. An...

Turner Hotel’s Receptionist’s Portfolio

Receptionists are very important people in a hotel. Like in any business, good service ensures that your customers keep on coming back. A satisfied customer means a profitable business for the owner and a continued job security for me. As a receptionist at the Turner Hotel I would make sure...

The Biggest Problem in the Hospitality Industry Is the Customer

The hospitality industry depends upon customers’ loyalty and satisfaction. Thus, critics state that “the biggest problem in the hospitality industry is the customer – they want everything for nothing and they turn up only when they feel like it”. Hotel chains must now strategize with respect to both the physical...

Destination Marketing: Challenges and Ethical Limits in Tourism

Introduction Beeton (2005) defines destination marketing as that market that promotes tourist destinations. It aims at marketing tourist destinations in different parts of the world with the objective of encouraging more tourists to have an interest and visit the particular area. Different countries have established organizations to help promote the...

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The Development of Tourism Industry

Introduction Tourism destinations worldwide attract millions of tourism a year. Since the middle of the 20th century, the tourism industry has changed towards a greater variety of services and better equipment, more paces of destination and health resorts. Anything can symbolize the main features in new tourism. It relates to...

PEST Analysis in the Tourism Sector

Business organizations do not exist in a vacuum. They have to act and react to what happens within and outside the business premises. Indeed, organizations are confronted by a double avalanche of internal and external factors in the day-to-day running of their operations. While business leaders may exercise a firm...

Travel Agents of Sydney, Australia

Introduction For me, the experience of traveling has always been great. I have visited almost all of the Australia with my family and every time I did that, the experience was nothing short of fantastic. This year as well, we decided to refresh our minds through traveling, but this time...

Terrorism Threat to Tourism in the Asia-Pacific Region

Tourism is an important part that contributes to a great extent to the country’s economy. It has many hidden benefits that countries get. Tourism along with the tourists benefits the country as a whole. Those countries who promote tourism tend to focus more on infrastructure, sustainable development, climate protecting actions;...

The Hotel Industry in a Global Dimension

The idea of the hotel industry in a global dimension has been increasing for the last few years. The globalization process seems to have many beneficial points as of the influence spheres of a definite company providing multinational policy in business affairs. In this respect there are several features which...

Bermuda and Bahamas: Tourist Destinations Compared

Two of the most popular international tourist destinations today are Bermuda and The Bahamas. Both destinations are similar in several ways, while there are also some differences between them. While the geographical details of both destinations are similar only in the fact that both are archipelagos comprising several islands, there...

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Tourism Effects on Developing Economies

Tourism in Asia Many developing countries have deemed that the sector of tourism is one of the most rewarding in terms of development objectives of these countries. Traditionally, the sector of agriculture was the most important in terms of revenue earners for the struggling economies. But the agriculture sector was...

Travel Imdustry: Comparison of Two Travel Agents

Introduction It is a fact that dedication to work is appreciated much in any organization. However, the organization also encourages taking breaks. Taking some time to relax during your break while you are at work, or taking some holidays not allows one to take work tensions off mind but it...

Marriot Hotels’ Competition and Primary Competitors

Marriott is an International Company that is specialized in the hotel business. It is one of the top brands in the hotel industry and operates in more than sixty-five countries. It owns Renaissance Hotels and Marriott Hotels & Resorts. Its other services include corporate housing and managing golf courses. In...

The Greening of the Business Travel and Tourism Industry

The change in climate which is being experienced now is due to global warming as a result of the depletion of the ozone layer. It is one of the issues that require urgent intervention to save the planet earth. Different substances that are produced into the atmosphere are as a...

Tourism Development Conflicts: Goa India

Introduction Goa is one of the states in the Indian Union. It had joined the Indian Union in 1961. The major source of revenues for the state during that period came from the “exports of iron and manganese” (Mescarenha et al 1997, p. 50). Its populace depended on fish and...

The Tourism Areas Life Cycle

Policy, Planning and Development There are various levels involved in planning for tourism development. Many nations have national tourism development plans. Planning is a very broad concept. It basically entails the use of tourism assets and their subsequent development into states that are marketable. It is necessary to formulate the...

Eco-Labelling and Accreditation as Tourism Sustainability

Introduction Over the past several decades tourism has become one of the most popular industries, which resulted in its rapid development due to the number of its customers increasing every year. This has brought about certain environmental problems in response to which a new specialized form of tourism, ecotourism, has...