Building an Ethical Organization in Healthcare


The organization’s principal objective is to provide quality health care to the community at affordable costs, and in certain cases, free of cost for indigent people. This is because the promoters and governing trustees of this organization are of the considered opinion that the long term goals of society can only be achieved if its constituent members are healthy, well employed and are capable of making good contribution to community growth and development, by using their endowed resources for betterment of societal living and community welfare.

It also seeks to provide “pursuit of rigorous and scholarly research that examines critical ethical issues in medicine.” (Ethics Group, 2006).

This is because its trustees believe that research and innovation keeps medical science ahead of its times and therapeutic care in the face of daunting challenges emanating from new and varied diseases and ailments.


Better health for better living is the mission statement for this organization, and it strives for improving the health standards of the community, especially underprivileged and poorer segments, who may also be prone to social tribulations and undesirable practices, directly resulting from unhealthy environment and unhealthy living conditions.


The medical profession is committed to the enlistment and maintenance of highest health care standards and providing the ultimate in medical practices to patients. By following a three dimensional approach, involving the patient, provider and carer/surrogate, this organization hopes to make quality medical access available to poor and indigent segments without any kind of discrimination, or bias. The values could be seen in terms of maintaining high ethical standards, robust patient management and ensuring that professionalism, commitment and integrity form the core values for patient care at all levels. This organization is well aware of problems facing both provider care and patient management and shall seek ways and means of alleviating such issues on permanent basis. It is necessary that guidelines are issued for medical care.

“The Roadmaps for Clinical Practice Series assists physicians in integrating disease prevention and health promotion into routine clinical care.“ (Public Health: Roadmaps for Clinical Practice Series, 2008).

Code of Ethics

This organization shall strive to uphold the following:

  • Core and essential medical functions shall be carried out with utmost diligence and care, eschewing other considerations.
  • Stress shall be placed on pre-emptive and protective aspects of health care and disease control to benefit a larger social segment
  • Work harmoniously with groups and similar institutions for achieving common goals and objectives and disease-free society.
  • Consider equality and non-discrimination policies as critical in achieving stated mission and enduring values
  • Determine that patients’ welfare, betterment and future are paramount considerations in all situations and needs to be protected at all costs
  • Sharing of information within medical circles are in conformity with patients’ privacy and confidentiality rights
  • Respect the patients’ right for self determination and treatment
  • In the event of conflict of interest, keep the patients’ rights and privileges above board
  • Work closely with community health providers, NGO’s in their projects for community health development schemes
  • Finally, consider that human life is invaluable and needs to be secured, without any form of compromising or contrary judgments.

How organizational culture underpins its mission and vision

This Code of ethics forms the bulwark of the functioning of employees and shall be their guiding force during testing times. It shall also underpin their perspectives towards patient and the organization and in providing a better working culture between themselves and fellow employees and subordinates. The organization’s mission statement of Better health for better living is enshrined in its Code of Ethics and it is believed that by consistently following such edicts, the organization would be able to meet its stated goals and objectives within a short span of its workings.

The value statement of the organization is in terms of maintaining high ethical standards, robust patient management and ensuring that professionalism, commitment and integrity form the core values for patient care at all levels. This aspect is reiterated in its Code of Ethics in a more functional and executive style.

Organizational culture

The academy culture best suits this kind of organization, in that it fosters service mentality, fraternity and co-operation at all levels.

“Employees are highly skilled and tend to stay in the organization, while working their way up the ranks.” (McNamara, 2008).

The organization fosters a steady environment in which employees can exercise, expand and improve their skill sets.

How organizational culture underpins its employees performance

This culture inspires action in that both health providers and patients allow mutual trust and consideration which provides easier, faster and convenient modes of treatment. Since the patient has full confidence and trust in his provider, the treatment procedure is highly benefited and this results in all round benefits to all – the providers, patients, careers and the organization administration. Moreover, it is seen that this is a non-profit making organization and therefore economic factors do not impinge upon its functioning. The panel of health care professionals who forms its nucleus is drawn from specialized fields and consider it a prerogative to be actively associated with health care services, especially at this scale and levels.

This provides them an opportunity to interact with community members, resolve health predicaments and discharge social obligations and responsibilities that are fundamental to human living.

It is necessary that organizational culture, which nurtures development of professional skills and experiences, need to be in sync with its value systems and objectives. The value system dictates upkeep of highest medical standards while treating patients, in consonance with medical ethos and standard affirmed practices. There could not be a better culture than the one proposed for Medical Missionaries Services Guild, keeping suitability and appropriate need fulfillment in view. Any other culture is believed to severely compromise on patient care and management, which is not acceptable for the trustees and administration of this guild, nor would it serve the greater interests of the community which it is bound to serve. The ensuing culture keeps the patient’s best interests in mind and at the same time, allows ample scope to health care practitioners to widen the vistas of their skills and develop caring attitudes for the community.


In an organizational culture of the likes of Medical Missionaries Services Guild, it is necessary to govern from the lowest rung, in the basic rubric of human service and caring, especially among the weaker and marginalized sections of society. It is also necessary that the trustees and administration involve themselves in the day-to-day management of this institution in order to enforce standards and govern judiciously on aspects that touch patient care.

In the present 21st century, where competitive and economic factors rule the roost, it is indeed gratifying that Medical Missionaries Services Guild would stand out conspicuously, as a beacon light of hope, understanding, wisdom, enlightenment and loving care to the many misfortunate and unhealthy members of human society.

From the above deliberations, it is seen that the new organization needs to inculcate robust mission, vision and value tenets, in order to conform with, and nourish ethical standards. It also needs to evolve and execute strategies for community welfare through participation of employees and “community collaboration leadership” in key areas of functioning for creating and maintaining an envisioned better community health order. (Rowitz, 2003, p.26).


Ethics Group. (2006). AMA: Helping Doctors Help Patients. 2008. Web.

McNamara, Carter. (2008). Organizational Culture: Academy Culture. Free Management Library. Web.

Public Health: Roadmaps for Clinical Practice Series. (2008). Web.

Rowitz, Louise. (2003). Summary. Public health Leadership. 26. 2008. Web.

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